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Virtual Data Center Details
We have pioneered the concept of a Globally distributed Virtual Datacenter.
Our Virtual Datacenter is a globally distributed collection of redundant
server infrastructure which hosts all our Products and Services.
Our Virtual Datacenter consists of servers distributed across various
Datacenters worldwide. Most of these datacenters have certain common
qualifications described below:-
Salient features of our Virtual Datacenter
- Integrates hundreds of distributed servers seamlessly
- Provides high-availability, redundancy and unmatched reliability
Network
The datacenters are connected to the internet through Gigabit Ethernet
connections from separate backbone providers, who each run fiber optic
cables into the data center through separate entry points.
Security
To guard against line failure or intrusion, the data center is staffed 24
hours a day. Movement throughout the facility is escorted at ALL times.
There is 24x7 closed circuit monitoring of all areas and entrances. Between
the cameras, access control, and the security team, the datacenter
facilities are pretty secure.
Power
The total incoming power is a multiple of what is required to run the
datacenter. There is an ATS (Automatic Transfer switch) in place to
automatically kick in a generator in case of a power failure. The
datacenters are also equipped with redundant UPS systems to ensure clean
power.
Cooling
Redundant A/C systems, each running at a fraction of their capacity, keep
the server rooms cool. The units are alternated so that each one is kept in
optimal condition.
Advanced Smoke Detection & Fire Protection
Systems
The datacenters are equipped with specialized fire detection and protection
systems meant specifically for protecting servers as using ordinary water
based systems would cause just as much damage as fire.
24x7x365 Server Monitoring
An effective monitoring system is
extremely crucial for ensuring maximum uptime. Today, any web services
company manages hundreds of servers with a large number of services running
on each server. Manually checking each service on just one server 24 x 7 is
extremely difficult - across a number of servers - is humanly impossible.
Companies that do not have a good monitoring system, or worse, don't have
one at all, have larger downtimes and are increasing the risk of potential
damage caused due to service disruptions. An undetected minor issue can
change into a major issue rapidly, increasing the amount of damage caused.
Our monitoring systems and tools provide our system administrators with an
all-encompassing view into the health of our globally distributed
infrastructure. We monitor a large number of parameters related to the
health of our servers and individual services that reside on them.
If any server or service fails, or any resource utilization exceeds
specified limits, then a notification pops-up immediately on the screen of
all our Infrastructure Monitoring Staff. The notification system also
handles escalation of issues i.e. if the issue is not resolved within 'x'
minutes, SMS alerts are sent out to higher level system administrators, and
subsequently to Management. All of this allows us to detect and resolve any
issue within minutes of it happening and ensures maximum uptime for your
customers.
Server Monitored Includes
• Network Connectivity
• Server Disk Space
• Server CPU Usage
• Server Memory Usage
• Web Services - HTTP, HTTPS & FTP
• Email Services - SMTP, POP & IMAP
• Database Services - MySQL, MSSQL
• DNS Services
• All Log Files
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Our Security Goals
Privacy - Information within our infrastructure and systems will only
be accessible by authorized users
Integrity - Data and information within our infrastructure cannot be
tampered with by any unauthorized user
Identification and Authentication - Ensures that any user of the
system is who he claims to be and eliminates chances of impersonation
Network Service Protection - Ensures that networking equipment is
protected from malicious hacking attempts or attacks that threaten uptime
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