|
Acceptable Usage Policy (AUP)
Introduction and Purpose
This document sets forth the
principles, guidelines and requirements of the Acceptable Use Policy of
Ebiz4india.com ("Company") governing the use by the Customer
("Customer") of the Company's services and products ("Services and
Products"). The Purpose of Company's Acceptable Use Policy, hereinafter
referred to as the AUP, is to comply with all federal, state, and local laws
coupled with protecting the network security, network availability, physical
security, Customer privacy, and other factors affecting the services
provided by Company. Company reserves the right to impose reasonable rules
and regulations regarding the use of its services provided to all Customers
and such rules and regulations are subject to change. Such rules and
regulations are located on the Internet at http://www.Ebiz4india.com/aup_ebiz4india.htm.
The AUP is not an all inclusive exhaustive list and Company reserves the
right to modify the AUP at any time as needed, effective upon either the
posting of the modified AUP to http://www.Ebiz4india.com/aup_ebiz4india.htm or
notification to the Customer via email. Acceptance and execution of the
Master Services Agreement binds all parties to Company stated AUP at the
time the contract is executed and as modified from time to time. Any
violation of the AUP may result in the suspension or termination of Customer
account(s) or such other action as Company deems appropriate. No credits
will be issued for any interruption in service resulting from policy
violations.
VIOLATION OF ANY SECTION OF THE AUP IS STRICTLY
PROHIBITED AND MAY RESULT IN THE IMMEDIATE TERMINATION OR SUSPENSION OF THE
SERVICES CUSTOMER RECEIVES FROM COMPANY.
Any questions or comments regarding the AUP should be directed to
abuse@ebiz4india.com and
info@ebiz4india.com
Compliance with Law
Customer shall not post, transmit, re-transmit or store material on or
through any of Services or Products which, in the sole judgment of the
Company (i) is in violation of any local, state, federal or non-United
States law or regulation, (ii) threatening, obscene, indecent, defamatory or
that otherwise could adversely affect any individual, group or entity
(collectively, "Persons") or (iii) violates the rights of any person,
including rights protected by copyright, trade secret, patent or other
intellectual property or similar laws or regulations including, but not
limited to, the installation or distribution of "pirated" or other software
products that are not appropriately licensed for use by Customer. Customer
shall be responsible for determining what laws or regulations are applicable
to its use of the Services and Products.
Customer Security Obligation
Each Customer must use reasonable care in keeping each server or network
devices attached to Company infrastructure up-to-date and patched with the
latest security updates. Failure to use reasonable care to protect a server
may result in a security compromise by outside sources. Company is not
responsible for Customer server level security unless a security
administration package, firewall security administration package or fully
managed operating system package is contracted for and maintained. A
compromised server creating network interference will result in immediate
Customer notification and will be disconnected from the network immediately
so as to not directly affect other Customers. No service credits will be
issued for outages resulting from disconnection due directly to breached
server security. The Customer is solely responsible for any breaches of
security affecting servers under Customer control, including repairing the
system, terminating the account(s) of the abusive user(s), and reporting
occurrence of the issue to abuse@Ebiz4india.com. If a Customer
intentionally creates a security breach, the cost to resolve any damage to
Customer's server or other servers will be charged directly to the Customer.
The labor used to resolve such damage is categorized as emergency security
breach recovery and is currently charged at $100.00 USD per hour.
System and Network Security Violations of system or network security
are strictly prohibited, and may result in criminal and civil liability.
Company investigates all incidents involving such violations and will
cooperate with law enforcement if a criminal violation is suspected.
Examples of system or network security violations include, without
limitation, the following:
|
1.
. |
Introduction of malicious
programs into the network or server (example: viruses, worms, Trojan
Horses, key loggers, and other executables intended to inflict harm). |
| |
|
|
2.
. |
Effecting security
breaches or disruptions of Internet communication and/or connectivity.
Security breaches include, but are not limited to, accessing data of
which the Customer is not an intended recipient or logging into a server
or account that the Customer is not expressly authorized to access. For
purposes of this section, "disruption" includes, but is not limited to
port scans, flood pings, email-bombing, packet spoofing, IP spoofing and
forged routing information. |
| |
|
|
3. |
Executing any form of
network activity that will intercept data not intended for the
Customer's server. |
| |
|
|
4. |
Circumventing user
authentication or security of any host, network or account, including
“cracking”. |
| |
|
|
5.
. |
Interfering with or
denying service to any user, host, or network other than the Customer's
host (example: denial of service attack or distributed denial of service
attack). |
| |
|
|
6.
. |
Conduct designed to avoid
restrictions or access limits to specific services, hosts, or networks,
including but not limited to the forging of packet headers (“spoofing”)
or other identification information. |
| |
|
|
7.
. |
Using any program
script/command, or sending messages of any kind, designed to interfere
with or to disable, a user's terminal session, via any means, locally or
via the Internet. |
| |
|
|
8.
. |
Failing to comply with
the Company's procedure relating to the activities of Customers on the
Company's premises. Violators of the policy are responsible, without
limitations, for the cost of labor to correct all damage done to the
operation of the network and business operations supported by the
network. Such labor is categorized as emergency security breach recovery
and is currently charged at $100.00 USD per hour required. Network
interference by any Customers that may cause or is currently causing
network interference with another Customer will be disconnected
immediately. No service credits will be issued to Customers disconnected
for network violations. |
|
